News Editor
News Editor
CustomerThink offers a free news posting service for press releases relevant to our community. To submit your press release to our news editor, send an email to [email protected] with the press release headline and main content in the email subject line and body, respectively. That's it! Approved press releases will appear in our news category within one business day of submission.
ProTrak International Announces New CRM Release
Scheduled for release in early 2007, ProTrak Advantage CRM version 4.5 includes new features that greatly enhance the user's experience and overall functionality of...
Neocase Software Selected as Finalist for 2007 SIIA CODiE Awards
San Francisco, Calif. — January 11, 2007 — Neocase Software, a world leader in customer service solutions, announced today that Neocase 10 has...
Contact Center Performance Management To Take Off in 2007
DMG Consulting predicts performance management market growth of 27.5% in 2007 and 25% in 2008. WEST ORANGE, NJ—January 10, 2007—DMG Consulting LLC, the leading...
Telstra and Five9 Enter Strategic Relationship to Deliver Five9 Virtual Call Center(tm) in the Americas, Asia and Europe
Partnership greatly expands the reach of Five9 products and enhances Telstra's value added services portfolio for its global multinational customers PLEASANTON, Calif. and NEW YORK...
Microsoft Debuts Multitenant CRM Offering to Partner Community
New version of Microsoft Dynamics CRM delivers the power of choice to customers with on-premise, partner-hosted and Microsoft-hosted deployment models. REDMOND, Wash. — Jan. 10,...
ACT! by Sage Premium for Workgroups Helps Design North, Inc. Simplify Direct Mail Campaign Management
ACT! contact and customer management system also eases transfer of critical client details during employee transitions Scottsdale, Ariz. - January 9, 2007 - Sage Software...
Calamos Investments Selects CDC Software’s Pivotal CRM Application
Leading Financial Services and Investment Management Firm Deploys Pivotal CRM to Improve Collaboration, Optimize Efficiency and Enhance Customer Service ATLANTA – Jan. 09, 2007-- CDC...
Over the next five years SOA will transform the way IT and the organisation interacts
The transition to SOA is a multi-faceted programme that will take many years to attain, but organisations must begin to plan their SOA initiatives...
Queplix Provides Open Source Customer Care Software to Support John Deere’s Global Dealer Network
QueWeb Replaces Existing Legacy CRM System with a Web-Enabled Open Source Platform for World's Leading Manufacturer of Agricultural and Forestry Equipment PRINCETON, NJ – January...
Oppenheimer Investment Management Selects Satuit Technologies as its Customer Relationship Management Provider of Choice
SatuitCRM helps Oppenheimer Investment Management or OIM focus its institutional investment marketing and sales efforts for best results Norwell, MA and Chicago, IL - January...
Sales Progress Launches Powerful New Sales Coaching Software
Coaching System Immediately Improves Performance Of Sales and Customer Service Professionals Mequon, WI, January 9th, 2006---- Sales Progress LLC announces the availability of its...
Sterling Commerce Completes Comergent Technologies Inc. Acquisition
Combined Companies Address Growing Order Management Market with Comprehensive End-to-End Solution DUBLIN, Ohio, Jan. 8, 2006 — Sterling Commerce, the multi-enterprise collaboration company and...
International Finance Veteran Caroline Philippon-Quereuil Joins Neocase Software as CFO
San Francisco, Calif.—January 8, 2007 — Neocase Software, a world leader in customer service software solutions, today announced that Caroline Philippon-Quereuil has joined as...
GOT Corporation’s New CampaignerPro Integration with Salesforce Now Available on the AppExchange
Marketers can leverage crucial CRM data to automate and manage highly personalized lead nurturing email campaigns with Salesforce leads and contacts from the CampaignerPro...
Datapoint Spain and Jacada Expand Partnership
Agreement provides first unified customer service desktop solution for the Spanish contact center market ATLANTA and MADRID – January 4, 2007 – Datapoint, a business...
Dako Reports More Than 90 Percent User Satisfaction With Salesforce SFA
Dako, One of the World's Leading Suppliers of Cancer Diagnostics Solutions, Deploys On-Demand Business Service to Staff in 25 Countries and Six Languages ...
Markinekt Deploys Xactly Incent for AppExchange to Automate Sales Compensation and Leverage Salesforce CRM Investment
SAN JOSE, Calif., Jan. 3 /PRNewswire/ -- Xactly Corporation, (www.xactlycorp.com), the leader in automated on-demand sales compensation management, today announced...
Ilient Offers Its Helpdesk Software, SysAid, in a Free Version
TEL AVIV, Israel, Jan. 3 /PRNewswire/ -- SysAid is the only enterprise-level helpdesk software program that is currently offered in...
Holiday Shopping: Netflix, Amazon, LL Bean, QVC Lead Top E-Tailers
ForeSee Results’ Top 40 Online Retail ...
Davidson Companies Selects CDC Software’s Pivotal CRM
Financial Services Holding Company Implementing Pivotal CRM to Increase Operational Performance and Improve Customer Service ATLANTA – Dec. 20, 2006 CDC Software, a wholly owned...