News Editor
News Editor
CustomerThink offers a free news posting service for press releases relevant to our community. To submit your press release to our news editor, send an email to [email protected] with the press release headline and main content in the email subject line and body, respectively. That's it! Approved press releases will appear in our news category within one business day of submission.
Central Hudson Gas & Electric Selects Jacada Solutions
ATLANTA – October 9, 2007 – Jacada Ltd. (Nasdaq: JCDA), a leading provider of unified desktop and process optimization solutions for customer service operations,...
Centive Compel (R) Selected by Adobe To Grow Enterprise Sales
Adobe Leverages On-Demand Sales Compensation Management to Motivate Performance of Worldwide Salesforce BURLINGTON, MA, – Centive, the leader in on-demand sales compensation and...
Konica Minolta Unveils Three Color MFPs
bizhub C353/C253/C203 Enables Small- to Mid-Size Departments and Workgroups to Benefit From Economical Color Printing RAMSEY, N.J. – October 9, 2007 – Konica Minolta Business...
First U.K. Customer of TAS Select Live! Deploys Revolutionary Sales Effectiveness Solution To Drive Immediate, Sustained Revenue
The TAS Group, the world leader in sustained sales effectiveness solutions, today announced that London, England-headquartered Tideway Systems, the independent leader in application dependency...
Neolane Establishes North American Headquarters, Drives New Generation of Personalized Marketing
With 80 Percent of Marketers Planning Increased Use of Mobile Applications, Neolane Provides the Only Platform to Effectively Integrate Emerging and Traditional Channels NEWTON,...
Contact Center Summit Conclusions: More Flexibility Needed in Technology Solutions
Toronto, ON, Canada, October 9th, 2007 – Contact Center solution vendors have to ensure businesses can benefit more from interoperable solutions, technology flexibility and...
FTS Launches Leap(tm) BCE Broadband Edition To Provide Real-Time, Self-Care Quota-Management for Broadband Users
Leap BCE Broadband Edition to be presented at Broadband World Forum Europe 2007 Event in Berlin Broadband World Forum Europe 2007 | October 9, 2007...
ASC Presents New MARATHON EVOLUTION Suite, Version 8.0, and EVOip at MILIPOL Exhibition in France
Hoesbach, Germany, October 9, 2007 – ASC (www.asctelecom.com), a leading global provider of innovative solutions to record, analyze and evaluate communications, and its French...
Allegiance Announces Launch of Engage Platform; First To Tie Employee, Customer Engagement to Profits
- Helps companies measure the impact of employee and customer satisfaction and loyalty on business outcomes - SALT LAKE CITY – September 17, 2007...
Industry Experts Mount Free, Instant-Feedback Customer-Alignment Self-Survey
Minneapolis/St. Paul, MN; Oct. 8, 2007—David Mangen, Ph.D., President of Mangen Research Associates, and Dick Lee, Principal of High-Yield Methods, are announcing the launch...
EGain Adds Multilingual Capability to Its Customer Service Software, Commits to Pan-European Expansion
eGain Service™ 7.6 released in five new languages with "out of the box" local language user interfaces Mountain View, Calif. and Slough, UK (October 8,...
Stellar Ramps Up Call Center Operations in the Philippines
Stellar, a leading global call centre and business process outsourcing provider, today announced that Stellar Philippines has commenced recruiting inbound customer service representatives for...
Sigma Systems Participates in Launch of OSS/J Standard
Order management API specification will ease BSS-OSS integration for service providers TORONTO, ON – October 5, 2007 – Sigma Systems (www.sigma-systems.com), a leader in the...
Leading Retail Marketing Solutions Provider Improves E-invoicing With StreamServe’s Dynamic Enterprise Publishing Solution
StreamServe Reduces Bill of Lading Process from Days to Minutes and Order-to-Cash Cycle by 50 Percent BURLINGTON, MA, USA – October 4, 2007 -- StreamServe®...
Gemalto and Far EasTone Telecommunications Co. Ltd. Partner To Start Asia’s First “Pay-Buy Mobile” Trial
Amsterdam – Taiwan, October 4 2007 - Gemalto (Euronext NL0000400653 GTO), the world leader in digital security, today announces a partnership with Taiwan's Far...
Palm Beach County Selects Innovative Archiving Solution by Mimosa Systems
Mimosa Systems Chosen to Manage and Protect 7,200 Email Accounts With Industry's Most Powerful Archiving Solution, Mimosa™ NearPoint™ Mimosa Systems™, a leader in live content...
QuickArrow COO To Present Thursday at Softletter Marketing and Selling SaaS Seminar 2007
Austin, Texas – October 4, 2007 -- QuickArrow Vice President and Chief Operating Officer Kevin Bury will be a featured speaker at Softletter's Marketing...
Contact Centers’ Increased Operational Complexity Spurs Outsourcing Growth
Leading Contact Centre Service Providers Discussed Future Trends at Altitude Software User Group Conference Brussels, Belgium, October 3rd, 2007 – Operating Contact Centres is an...
NuView Systems Acquires Cort Payroll Software, Strengthening Its HR Management Platform
Comprehensive Payroll Capabilities Available as Both a Hosted or Licensed Application Wilmington, MA – October 2, 2007 – In a direct response to the growing...