News Editor
News Editor
CustomerThink offers a free news posting service for press releases relevant to our community. To submit your press release to our news editor, send an email to [email protected] with the press release headline and main content in the email subject line and body, respectively. That's it! Approved press releases will appear in our news category within one business day of submission.
QuickArrow Participates in Forrester Analysis of Project-Based Solutions
Austin, Texas – March 06, 2008 -- QuickArrow, Inc., the leader in SaaS Services Automation, today announced its participation with Forrester Research, an independent...
Ventura Selects Ciboodle To Enhance Outsourced Customer Management Offering
Graham Technology platform to provide added benefit to Ventura customers Graham Technology, a provider of customer-oriented business software and services, today announced that it...
Customer Experience Study: Improving Web-Based Support Is Crucial to Good Customer Service
InQuira, Inc., a provider of integrated software applications for intelligent search, knowledge management, analytics and user experience, yesterday announced the publication of a study...
Salesboom.com Announces Salesforce.com Enticement Program
March 4, 2008, Halifax, Nova Scotia - Salesboom.com™ leading vendor of Software-as-a-Service CRM Software Solutions today announced the implementation of their Salesforce.com Enticement Program...
Smart Button and KOA Launch the Camping Industry’s Only Online Camping Rewards Program
KOA Launches New Rewards Program For Its Campers Value Kard Rewards Offers Campers New Way To Save With Online-Based Program NEWARK, DE (March 5, 2008)…
Astute Solutions Receives Allowance on RealDialog(tm) Patent
COLUMBUS, Ohio, March 5, 2008 – Leading the charge to help consumer-focused companies differentiate through service excellence, Astute Solutions (http://www.astutesolutions.com) today announced that the...
SpringCM Delivers eForms, Automated Document Customization and Custom Reporting in Latest Version of On-Demand ECM Solution
New Enhancements Demonstrate Ability of SaaS Leader to Consistently Deliver Major New Features Within 12-Week Release Schedule SAN MATEO, Calif. – March 4, 2008 –…
Martha Rogers To Keynote Annual CRMA Conference Exploring Ways To Deepen the Customer Experience
ATLANTA, GA. March 4, 2008 - The Customer Relationship Management Association (CRMA) will host its Second Annual Return2Customer National Conference in Atlanta, GA, April...
Konica Minolta Recognized as No. 1 Brand for Customer Loyalty in the MFP Office Copier Market
Brand Keys Customer Loyalty Engagement Index Rates Konica Minolta Best in 2008 – Visit Us at On Demand Booth #916 – Ramsey, N.J. – March...
Konica Minolta To Debut Bizhub PRO 2500P, a Revolutionary Digital Duplex Cut-Sheet Printing System, at ON DEMAND
Newest bizhub PRO Workhorse to Debut on March 4th – Konica Minolta Booth #916 Ramsey, N.J. – March 4, 2008 – Konica Minolta Business Solutions...
IntraLinks Brings Integrated Deal Management Solution to Market on Salesforce.com’s Platform
DealStream(tm): Best-in-class, Next-generation Loan Syndication Platform Delivered as a Service on Force.com Platform NEW YORK and LONDON, Feb. 28, 2008 - IntraLinks, Inc.,...
Anita Borg Institute Announces 2008 Women of Vision Award Winner
Prominent Women in Technology to Be Honored for Outstanding Achievements at May 8th, 2008 Awards Dinner in San Jose PALO ALTO, Calif. — February 27,...
Siperian Partners With Standard & Poor’s for Counterparty Data
Standard & Poor's, a leading provider of financial market intelligence, and Siperian, Inc., developers of an industry leading master data management (MDM) platform, announced...
Uniloc and Reprise Enter Final Negotiations To Integrate Uniloc Patented Device Recognition Software
Irvine, CA – February 26, 2008 – Uniloc USA Inc., the technology leader in physical device recognition for protecting intellectual property, networks and personal...
Speech Recognition Research Reveals Improved Customer Satisfaction
Speech recognition research reveals improved customer satisfaction and future trends for its use Independent survey results indicate that it's not just Generation Y who are...
Tom Dolan, President of Xerox Global Account Operations, Joins Board of The TAS Group
– The TAS Group, the world leader in on-demand sales effectiveness solutions, today announced the appointment of Thomas J. Dolan of Xerox Corporation ...
Eskom Wins Gold BPM Award for Work With Graham Technology
One of the world's largest energy companies realizes $26 million in savings from process-driven customer care platform Graham Technology, a provider of customer-oriented business software...
Stellar Renews Call Center Outsourcing Contract for Transport Information Service
SYDNEY, Australia – February 25th, 2008 - Stellar, a leading global business process outsourcing services provider, today announced that that they have renewed a...
SNCR Launches New Study, “Exploring the Link Between Customer Care & Brand Reputation in the Age of Social Media”
Palo Alto, Calif. – February 25, 2008 – The Society for New Communications Research (SNCR, http://www.sncr.org), a global, nonprofit think tank focused on the...
Study: Billions of Pounds in Advertising Goes Untapped
Pitney Bowes report values 'transpromotional' advertising in five major European economies Over €2.8 billion pounds worth of advertising space on bills and statements lies unused...