Naresh Kothari
Naresh Kothari
Naresh consults large enterprises on their innovation agenda. He is also responsible for sales of Infosys' Intellectual Property led offerings that help global corporations drive their business objectives of revenue growth, profitability and asset efficiency.
Infographic: What Customers Expect from Agents
Companies today aren't just paying attention to their customer's overall satisfaction levels. To better identify the roadblocks to excellent customer service, companies are closely...
The Goose That Lays The Golden Egg
When your customer contact centers not only reduce costs, but also help generate revenue More revenue.That is what all businesses are after. And to increase...