Mitul Makadia

Artificial Intelligence in Logistics – Maximizing Operational Efficiency

With growing complexity and interconnectivity in the supply chain industry, technology like artificial intelligence and machine learning has become central to logistics management. Firms across the globe are increasingly implementing AI to streamline and optimize handling of logistics and inventory management. Computers can handle huge...

Is Low-Code No-Code the Future of Software Development?

For years, we have known software development to be an elaborate and complex process. But the introduction of low-code/no-code development is changing software development into a simpler process with less turnaround time. Low-code/no-code platforms have made quality and faster deliverability possible in the software development...

Top 7 Mobile Application Development Trends 2021

The pace at which new mobile applications are getting introduced in the market is mind-boggling. Companies are increasingly using mobile applications for branding, improving customer engagement, and increasing their reach to the targeted markets. With smartphones having become commonplace, it only makes sense that...

7 Reasons Why Conversational AI Has Taken Over Web Forms

Your prospective lead lands on your website, goes through your services and wants to know more about them. They are then directed to a lengthy contact form with several fields. Once they have filled up and submitted the form, there is no knowing when,...

Explained – Working and Advantages of a Recommendation Engine

Online shopping has grown by leaps and bounds in the last few years. The number of e-commerce buyers is estimated to reach a whopping 2.14 billion by 2021. With e-commerce sites competing for buyer’s attention, a tool that comes in handy in attracting customers...

Simplify Accounts Payable With RPA – Top Use Cases & Benefits

It’s no secret that manually driven, paper and data-intensive processes lead to high transaction costs. Your accounts payable department is replete with such processes, which leads to increased operational costs and missed business opportunities. Most of the accounting departments in different organizations still rely on...

How Can Data Science Boost Your Business?

35% of Amazon’s revenue comes from its recommendation engine, as per a McKinsey report. Netflix saves around USD 1 billion per year due to personalization and recommendations. Ad revenue of Google amounted to around USD 135 billions in 2019. All of these instances have...

How can you Scale your Customer Service with Custom Chatbots?

In today’s saturated market with plenty of options for your target customers, the only thing that ensures the success of your business is superlative customer service. Irrespective of the type of your business, customer service and sales remain integral parts in defining the success...

12 Use Cases for Implementing RPA in HR Operations

Believe it or not, robotic process automation is helping make the workplace more human. Yes, RPA in HR is helping improve efficiency and productivity of human resource operations. Organizations are using RPA to streamline transactional tasks of the HR department and thus saving time,...

How Machine Learning Is Enhancing Fraud Detection

Online transactions have shot up manifolds and so have cases of online fraud. The Consumer Sentinel Network maintained by FTC received 3.2 million reports of identity theft and online fraud in 2019. With fraudsters becoming more adept at finding and exploiting loopholes in systems,...

WhatsApp Chatbots – An Opportunity Your Business Should Not Let Go

An essential postulate of effective marketing is reaching out to customers where they are. And as the most popular messaging app with a whopping 1.6 billion monthly users, WhatsApp is definitely where most of your customers already are. The good news is, now your...

7 Ways Machine Learning can Solve Supply Chain Challenges

In the supply chain industry, rising customer expectations have given rise to larger product ranges, more complex logistics, and shamelessly fast lead times. All of this has led to soaring costs throughout the supply chain network. And minimizing the effect of these factors manually...

Automation in Telecom – 9 Ways How RPA can Transform the Telecom Sector

Everyone would agree, an enormous user base is the key to acing cutthroat competition. But for telecom players, managing the back-office processes involved in acquiring and attending to the huge customer base has also become enormously difficult. Ever-increasing demand for seamless connectivity, customized solutions,...

How Artificial Intelligence is Transforming the Insurance Space

When it comes to digitization, the insurance space hasn’t particularly been at the forefront of leading in technological innovation. And it’s only fair as a colossal amount of regulations combined with thousands of users’ sensitive information makes the insurance industry cautious in adopting new...

No-Code MVP – Build Your Idea Without Coding

Is it possible to be an entrepreneur and NOT know how to code? You have a great idea for a product / platform / app / startup that you cannot wait to launch and sell. But before you do that, you’d have to test your...

Applications of Machine Learning in Healthcare and the Rise of mHealth

The healthcare space is growing by leaps and bounds. According to a report, global healthcare expenditure is expected to reach USD 10 trillion by 2022. Owing to multiple factors like technological advancements, expensive infrastructure, growing health-related awareness, and a rise in chronic health conditions,...

Top 12 Trends Shaping Mobile Application Development in 2020

With a whopping 3.5 billion smartphone users across the world, mobile apps undoubtedly enjoy a huge user base. Regardless of the industry, your business belongs to, mobile application penetration has redefined business goals and strategies across verticals. Constant innovation and adaptability have remained unchanged...

Top Trends of Conversational Marketing in 2020

What is Conversational Marketing? Gone are the days when customers and prospects patiently combed through your entire website to find an email address, only to be reverted with 'we will get back to you within x days.' Today, customers are equipped with information at their...

WhatsApp Chatbots for Insurance – Accelerating Growth and Customer Service in the Insurance Sector

The over-crowded insurance sector today is grappling with many issues such as mounting pressure to speed up processes, cycle times, improve customer experiences, and at the same time reduce expenses. Every day, the insurance industry handles millions of queries about policy terms and conditions, account...

All You Need To Know About Getting Your Business on WhatsApp

Today’s customer, unlike earlier, is well-informed, has access to information at their fingertips, and has a lot of options. As a result, seamless customer service becomes the deciding factor for customers to choose you over your competitors. Customers expect personalized and convenient customer service...

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