Marcelo Brahimllari
Marcelo Brahimllari
Mediaco
Marcelo Brahimllari works in the digital world and studies everything around marketing - he likes to research & write about business start-ups and their marketing integration.
Marketing in the digital age: email vs. traditional mailings
Today, many companies have given up the traditional physical mailing concept in exchange for the quicker, and less expensive mass e-mailings. While e-mailing in...
5 Ways to Spread Creativity & Happiness Among Employees
Figuring out how to elicit creativity in the workplace is a challenge that’s been facing employers for many years. There’s a fine balance between...
How Australia needs CRM to avoid a recession
After managing to avoid a financial collapse for over a quarter of a century, companies in the service industry and manufacturing sectors alike in...
Service Recovery Code Blue: When a Customer Reports an Injury
If a customer is injured by one of your products or injured while in your store, you have no guarantee that you’ll be the...
Building customer loyalty
Everyone knows the importance of customer service. A good customer base is the key to success, especially for companies that rely on the quality...
5 Workplace Trends to Watch in 2015
It seems like just yesterday that we were popping open the bubbly and welcoming 2014, but here we are again, heading full steam into...
5 SEO tips for 2015
Five simple tips to improve Search Engine Optimization results can take the form of a few simple steps that should be followed to improve...
5 Awesome Ways to Get Customer Retention and Loyalty
That wild dash for the last perfect gift on the shelf, streets blocked by massive traffic and parties in every bar and restaurant in...
The Good, Bad, and the Ugly of Email Marketing
Never before has communicating thoughts and ideas been easier. As a result of this however, it would seem that people have shorter attention...
3 great ways to improve your customer service
The customer is always right, so we’re told, even if they’re quite a rubbish customer. If they’re rude and impetuous, you should do one...
5 Sure-Fire Ways to Improve Your Customer Service Skills
We’ve all experienced bad customer service. Whether it’s that chewing-gum-swinging-teenager scowling as you return an item of clothing, or the multinational brand refusing to...