Jeffrey Gitomer
Jeffrey Gitomer
Jeffrey Gitomer is the author of The New York Times best sellers The Sales Bible, The Little Red Book of Selling, The Little Black Book of Connections, and The Little Gold Book of YES! Attitude.
Are your antennas up?
Listen Up! Where is your attention? "Pay attention!" Ever hear those words when you were growing up? Hundreds of times, right? And you probably thought…
What should I tweet, what should I post, how should I link?
TODAY'S REALITY: Do everything you can to use business social media to build brand, image, reputation, and perceived value with your customers and your...
Here are the elements, totally based on authority, that give real leaders the ability to influence:
Respect. If respect for the leader is lost, the power of influence AND authority are weak at the foundation of any mission. Leaders make...
A sales principle that leads to wealth: It’s all about them.
The key to mastering any kind of sales is switching statements about you, how great you are, and what you do, to statements about...
Persuasion is the process
The prime strategy for getting your way is implementing a persuasion process that leads to a positive outcome. The two-word secret of how to be...
Leadership Affirmations
The following affirmations should be read at least once a month. Post them on a wall in plain sight. Use them as desktop wallpaper...
Are you using the WOW! factor?
One of the most powerful aspects of sales is being different. What is WOW!? WOW! is sales. WOW! separates the strong from the weak. WOW!…
Here’s the mind-set needed for generating power statements
Here's the mind-set needed for generating power statements: Don't sell drill bits. Sell the perfectly smooth holes they create. Don't sell printing. Sell the brochures...
“What Should I Say When The Customer Calls And He’s Mad As Hell?”
Anything except, "I'm sorry!" You can say, "I apologize," but that's not what the customer is looking for. You can begin to tell your story...
To Become A Master Salesperson, Master NON Selling Skills
Everyone talks about "how to sell" Not me. I stress "why they buy," or "how to get people to buy." It's a much more...
The TOP 6.5 Referral EARNING Strategies
Here are the TOP 6.5 referral EARNING strategies: 1. Deliver memorable service. It's simple. Be friendly and helpful, and give positive response. 2. Be available.…
Here Are The Dumbest Questions Salespeople Ask — And Why They’re Dumb
Sales Truth: Salespeople become known by the questions they ask. Knowing this truth, you'd think all salespeople would ask smart questions. You'd be thinking wrong....
4.5 Ways To Earn A Testimonial
1. Do everything you said you would do on time or sooner. To have any prayer for a testimonial you must be known as...
Social Media Has Changed YOUR World
Social media has changed the world. Let me clarify that statement. Social media has changed YOUR world. Whatever you're doing online, whether it's tweeting, LinkedIning,...
Measuring the ROI of Social Media? There’s a Laugh, and a Joke.
I got an (unsolicited) email offering a webinar to teach me about how to measure, and the importance of measuring, the ROI of social...
Make More Sales By Avoiding These Common Blunders
I'm about to share common mistakes that salespeople make. You make them, too. I am listing as many as possible so you can pick...
Where are you in the game of sales? Setting standards? Or making quota?
On March 2, 1962, an unbreakable basketball record was set. I'm a Wilt Chamberlain fan. I have been since the late 1950s. Chamberlain grew...