Himanshu Agarwal
5 Strategies A Business Can Adopt to Improve Its Customer Service Performance
Photo by Zach, CC BY-SA 2.0 When it comes to customer service, this is probably one of the most important parts of your business. Without your customers coming back for more and more of your product, there is no way that you’re going to be...
How Digital Transformation Can Attract New Customers
Photo by fancycrave1, CC0 1.0 The world is increasingly turning into a digital space, rather than a physical space. This is a matter of fact and you couldn’t dispute it if you wanted to. Consumers are increasingly looking online whenever they want to buy a...
What Is Customer Health Score and How Can Your Business Build One?
Photo by Chris Breitigan, CC0 1.0 If you’re a business that depends on its customers for success (pretty much every business), then you should be familiar with a customer health score. Now, you may not know exactly what that entails, but the chances are high...
9 Ethical Ways To Convince Your Customer To Buy From You
Photo by NegativeSpace, CC0 1.0 Sure, you might think that you have the best product or service in the world, but that doesn’t mean that your customer knows that. You may have developed this amazing thing you want to put out into the world, but...
How to Handle Angry Customers With Ease
Photo by kinkate, CC0 1.0 Sadly, it seems like life gets hectic the older we age and as each year passes. It seems like each and every day we work too hard (and too long) for such little income, resulting in less sleep… and less...
How to Make Customers Fall in Love With Your Brand
Photo by Josh Pepper, CC0 1.0 Your brand is your image. Images are powerful tools to “plant seeds” in peoples’ minds. Coca Cola’s polar bear. Apple’s apple. Google’s rainbow-colored G. When people see these images, they’re aware of what those images represent. Because of these…
7 Clever Ways To Help You Get Repeat Customers
Photo by Luis Núñez, CC0 1.0 You and I both know that customers are the livelihood of our businesses. Without them, our businesses would be belly up. The intrinsic value we repeatedly bring to customers cannot be understated. In fact, securing relationships with customers over…
How to Grab Your Customer’s Attention?
Photo by Roman Arkhipov, CC0 1.0 We’re suffering information overload. (That’s an understatement.) It’s a big world out there, and standing out from the crowd becomes a serious challenge. Especially since your business is not the only one in your industry. What doesn’t help is…
How to Keep Your Customers Occupied While They Wait?
Photo by Alex Jones, CC0 1.0 Bus rides, under certain circumstances, are usually boring. While the journey is usually the most important part of any traveling experience… sometimes charter bus rides are plain uneventful. Without the right party, atmosphere or service, these experiences can leave...
7 Things That Help You Gain Loyal Customers
Photo by Henrique Félix, CC0 1.0 Getting customers into your door or onto your online site is difficult. However, there’s something that’s even more hard – keeping those customers for a long time and having them come back for more and more. Because of the...
How to Know What Exactly Your Customer Wants
Photo by Tookapic, CC0 1.0 Everybody wants something. Your customers want something from you… even if they don’t know what that "something" is themselves. (Confusing, isn’t it?) However, they must obviously believe in you… enough to give you their money. Sometimes, though, giving people what…
6 Ways to Handle Difficult Customers with Ease
Photo by Pexels, CC0 1.0 Regardless of what kind of work you do, it's possible you have experienced a troublesome client at one time or another. It's even more probable you have experienced too many troublesome clients, at once. Possibly – quite possibly – you...