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Deirdre Sommerkamp

Deirdre Sommerkamp
Deirdre is a senior customer experience and sales effectiveness professional on Qvidian's Consulting Services team. With over 20 years of experience spanning a variety of industries, she focuses primarily on strategic services such as sales execution and process mapping, sales playbook design and change management.

Celebrating Customer Experience Day

One of my favorite days of the year has rolled around again.  Happy Customer Experience (CX) Day to my fellow CX professionals and companies...

Empower Sales to Deliver a Better Customer Experience

Happy Customer Experience Day! I am celebrating the second annual CX Day with other CX professionals across the globe – over 2,800 of them! It...

Improving Customer Experience (CX) Through Better Sales Execution

I attended the CXPA Insight Exchange last week in Atlanta. As an active member of the CXPA, early adopter and practitioner of Customer Experience (CX),...

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