Cristina Maria is a Marketing Executive at Commusoft, the job management software, where she helps field service businesses discover the potential of digital solutions. A curious hybrid of writer and marketer, you'll usually find her doing what she loves most: using her work experience to produce engaging content for those looking to make the most out of their business strategies.
Leader's Guide to Contact Center Excellence
Plan smarter with this ultimate guide to contact center management and technology. Learn how to reduce agent turnover, win talent, and tap into emerging tech trends. Don't miss: 6 talent and ops strategies.
Customer Success: The North Star for CX Leaders
CustomerThink research finds just 25% of Customer Experience (CX) initiatives can show business value. Explore how Customer Success can be used as a "North Star" to create value for your customers and improve CX ROI.