Craig Ferrara
Craig Ferrara
Craig Ferrara is a Director of Client Operations at AG Salesworks. He joined the company in 2004 as a Business Development Manager, transitioned to Client Account Manager, and was promoted to his current position in 2007. Craig's daily responsibilities include inside sales team oversight, reporting, training, ongoing contact list development and refinement, and managing daily client engagement from a high level.
7 Habits Of Highly Ineffective Teleprospectors
Over the years I've seen many talented teleprospectors struggle consistently to hit their goals. They could posses all the core skills necessary to be...
There’s No One Road Map For Inside Sales Success
Part of my daily duties as Director of Client Operations involves coaching my team on their outbound activities. As much as they enjoy the...
How Do You Ask The Tough Sales Questions?
There always seems to be that moment in any sales process where you have to ask that one tough question. It can be awkward...
Can You Measure The Effectiveness Of Your Sales Scripts?
I came across this topic recently on a LinkedIn discussion group and it got me thinking, is it really possible to "measure" how effective...
Questions For Inside Sales Candidates To Ensure You Don’t Hire Jerks
Last year an old friend, and former co-worker, was interviewing for an Inside Sales Manager role at a fast growing company. With any fast...