AlertSite Keeps Furniture.com Open for Business

0
31

Share on LinkedIn

AlertSite provides unparalleled insight into all aspects of Furniture.com’s performance

COCONUT CREEK, Fla.—May 15, 2008—The nation’s largest furniture chains trust their online success to Furniture.com, and now the Web’s preeminent destination for brand-name furniture is trusting its Web site to AlertSite®, the leading provider of Web site performance management solutions. Today AlertSite announced that Furniture.com has chosen AlertSite to monitor its Web site and online business transactions with AlertSite’s Business Transaction Monitor with DejaClick™.

Before implementing DéjàClick, Furniture.com’s IT department could only measure how fast individual Web pages loaded in their entirety, or if their site was down. Now, the company can monitor individual transaction response times, as well as load times for discrete page elements, from over 30 locations around the globe, including the U.S., Europe, and Asia. Better still, DéjàClick reports the performance of specific components that effect transaction response times—including those that drive Rich Internet Applications and AJAX front-ends—giving Furniture.com a level of insight that’s simply not possible with competing tools. Since signing on with AlertSite, Furniture.com has benefited from a global perspective on all aspects of their Web site and Internet applications’ performance, beyond mere availability.

“No other product can do what DéjàClick does for us,” says Fotios Magoufis, Director of IT Operations for Furniture.com. “DéjàClick measures our site from an end-user perspective, from any geographical location in the world. We know how Furniture.com is behaving in Caracas, Canada, or California. We know how every page, graphic, line of text, button, form, script, and object is performing. We can instantly find any bottleneck. Many tools can tell us if our site is up or down. Only AlertSite’s DéjàClick tells us where and why.”

Furniture.com is using AlertSite’s DéjàClick to test pre-production, production and live pages on the Web, so they know how their applications will perform in the real world. DéjàClick employs TrueUser™ browser content-capture to simulate actual end-user activity to test site performance at every phase of the online shopping experience, from the moment users hit the site, to the moment they check out. This provides a true-to-life Web experience that recreates Web page dynamics from the perspective of the desktop user. And by running DéjàClick tests continuously throughout the day—including peak and off hours—Furniture.com always knows when and where there’s a performance problem, and can remediate quickly.

“You can’t manage what you can’t measure,” says Ken Gross, President and CEO of AlertSite. “National furniture retailers depend on Furniture.com to merchandise some 30 million pieces of furniture and process thousands of transactions daily. They depend on AlertSite to find performance bottlenecks before they affect consumers, and to alert them to any uptime issues that crop up in the field, such as when a remote network goes down. We’re making sure Furniture.com is running at absolute optimal levels 24/7.”

For more information about DéjàClick or to sign up for a free trial, visit http://www.alertsite.com/dejaclick.shtml.

ABOUT ALERTSITE
AlertSite is a leading provider of Web performance management solutions that ensure a customer’s Web-based services and applications are always available and running at peak performance. More than 2,300 customers worldwide rely on AlertSite to understand and enhance the end-user Web experience, including Rooms To Go, Purina Mills, Sierra Trading Post and Vermont Teddy Bear.
www.AlertSite.com

ABOUT FURNITURE.COM
Furniture.com (http://www.furniture.com) offers consumers the best of Internet shopping by merging the convenience, accessibility and ease of online shopping with the proven infrastructure of North America’s largest furniture retailers. At Furniture.com, consumers quickly browse, compare and buy brand-name furniture and accessories, find decorating advice and product information, and utilize interactive design tools. To complete the experience, The RoomPlace, and RoomStore Furniture in the U.S., and Leon’s Furniture in Canada, provide customer service and fast, in-home delivery.

###

News Editor
CustomerThink offers a free news posting service for press releases relevant to our community. To submit your press release to our news editor, send an email to [email protected] with the press release headline and main content in the email subject line and body, respectively. That's it! Approved press releases will appear in our news category within one business day of submission.

ADD YOUR COMMENT

Please use comments to add value to the discussion. Maximum one link to an educational blog post or article. We will NOT PUBLISH brief comments like "good post," comments that mainly promote links, or comments with links to companies, products, or services.

Please enter your comment!
Please enter your name here