3 Simple Lines for A Better Business Relationship


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Patricia Rossi

I sent out a tip last week on how to consistently stay in touch with suspects. prospects. and your network. Patricia Rossi, America’s Etiquette and Protocol Coach told me that something big was missing: the handwritten note. She believes in the age of digital everything, that we still need physical notes: Patricia says “Notes are tactile, you touch them, visually you see them and emotionally, you read them

I then asked her where she finds the time. She advised to do 3 notes with 3 lines every Monday for 10 minutes. Here are the 3 lines she suggests:

Dear Dan.
Line 1. Just touchin in to say hi.
Line 2. Hope your trip to _____was relaxing and fun.
Line 3. On my way to ______, wish me luck.
Talk Soon,

As Patricia says, “and just like that you’ve touched in, made a deposit, and inched closer in building a solid relationship.”

Have you tried personal notes and what have your results been?

Republished with author's permission from original post.

Barry Moltz
Barry Moltz Group
Barry Moltz has founded and run small businesses with a great deal of success and failure for more than 15 years. Barry is a nationally recognized expert on entrepreneurship who has given hundreds of presentations to audiences ranging from 2 to 2,. His third book, BAM! Delivering Customer Service in a Self-Service World shows how customer service is the new marketing.


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