OTTAWA (November 17, 2009) – my1voice, the feature-rich virtual phone
service for small business, today announced it has added features to improve
communications and created a simplified pricing structure for customers. The
enhancements are based on a recent my1voice customer survey asking about
add-ons that would be of value to the customer.
“These newest enhancements underline our commitment to help small businesses
operate more efficiently and effectively,” said Steve Adams, vice president
of marketing for Protus the provider of my1voice. “These new features give
our customers all the communications features enterprise users have – along
with some they don’t – with a pricing plan that’s based solely on how many
minutes per month are needed.”
The additions further improve the my1voice user experience, satisfaction,
and flexibility while providing an increased level of professionalism and
business communications for the user.
The new features include:
Simple Pricing Structure – New pricing allows users to choose their plan
based on a single criterion: how many minutes per month they expect to use
the service. As a result, all my1voice customers now have access to features
such as unlimited extensions, a virtual receptionist, the ability to port an
existing phone number or select a local or toll free number and more.
Receive my1voice calls on a Skype address – my1voice customers can now have
their incoming calls forwarded to a Skype address in addition to the other
phone numbers in their call forwarding list. Callers need only dial the
my1voice number and extension and my1voice will direct the call the same as
with any other phone number.
Faxes by Email – In addition to receiving a notification email that a fax is
waiting for them on my1voiceCentral, faxes can now come to the same email
address where voicemails are sent. Faxes are saved in my1voiceCentral for 30
days just like voicemails.
Call Announce Screening – my1voice has a new way to screen callers, letting
customers know who is calling before the call is answered. A caller first
records his or her name, which is then played for the my1voice customer,
allowing the choice of whether or not to take the call. This augmentation to
its call screen capabilities speeds up your identification of the caller and
reduces frustration on both ends.
my1voice is a virtual service that works with a business’ existing phones,
making it more flexible and easier to maintain while being a fraction of the
cost of a traditional, equipment-based phone system. It provides
communications features such as a virtual receptionist with auto-attendant,
unlimited extensions and voicemail services that show a professional face to
callers while also allowing small to medium-sized business employees to stay
in touch with the office via phone, email or the web. For more information
or to try a free trial of my1voice, visit www.my1voice.com.
About my1voice
my1voice is a cost-effective, feature-rich virtual phone service designed
specifically for small businesses that want professional-quality business
telephone services without the overhead of installing and maintaining
special phone equipment. Unlike standard, equipment-based business phone
systems, my1voice allows companies to obtain benefits such as a single phone
number with multiple extensions to reach all employees, voice mail, call
forwarding and more, whether employees are inside or outside the company
walls. my1voice is a Software-as-a-Service (SaaS) business communications
solution provided by Protus. Other offerings include MyFax, the
fastest-growing Internet fax service and Campaigner, an email marketing
solution with advanced automation features, used by individuals, small,
medium and large business. Additional information is available at
www.my1voice.com.
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