The Brad Wilson Chronicles


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One of my favorite web sites is Software Advice, and one of my favorite analysts is Lauren Carlson, CRM Analyst for Software Advice. Lauren clued me in on a multi-part series of interviews they’re doing with Brad Wilson, Microsoft GM of Microsoft Dynamics CRM, and the series shot straight to the top of my must-see video list. Here’s the first installment of this series of interviews with SA’s Don Fornes, “The State of the CRM Software Market”:

On a personal note, I know that Brad is not only an engaging presenter, but that he’s also gracious when somebody barges in late when he’s presenting, as I described in this article, Bridget’s Doodles, from May 13 of last year.

Feb 22, 2011 — Most blogs, mine included, list articles in descending order by date. I wanted to post all of the Brad Wilson Chronicles in one article (nothing personal, Brad!), but it didn’t seem right to do it descending order, for some reason. So, here’s Session 2, which I found even more interesting than the first. In which Brad explains why Dynamics CRM costs one third as much as, and gives the best pithy summary I’ve heard of the benefits of being able to run the same product in the cloud or on-premise:

Feb 23, 2011 — Here’s Session 3 in the Brad Wilson Chronicles, in which Brad addresses the question, “How many customers really want CRM in the cloud?”

Republished with author's permission from original post.

Richard Knudson
Richard Knudson is a Dynamics CRM consultant and instructor, and has a special interest in cloud computing and helping organizations realize the potential of social CRM. His company, IMG, specializes in helping businesses implement and customize the Dynamics CRM platform.


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