During 2014 you may be thinking of designing, or re-designing, your Customer Experience program. Here’s some food for thought to consider as you embark on this critical initiative.
As always, would appreciate your thoughts.
@christravell
PS Want to have some fun? Rumor has it there’s a football game on Sunday. Take the Maritz Research Game Day Survey. Will it snow during the game? Who will score the first touchdown? See how well you can predict what will happen. It’s free so share it with your friends and see who gets the most answers right. What do you expect from a company that designs surveys?
