Stellar, a leading global call centre and business process outsourcing provider, today announced that that they have signed a call centre services agreement with a leading Australian share registry services provider.
Under the terms of the agreement, Stellar will provide call centre outsourcing services to support various phases of share market floats and demutualisation’s for the share registry services provider’s clients. Financial details of the agreement were not disclosed.
Stellar has already completed three short-term campaigns for the company, and additional campaigns will be rapidly implemented to suit their client’s requirements.
Stellar was chosen to provide the call centre services due to their demonstrated experience managing high profile share market related projects and their flexibility to ramp up and down for campaigns at short notice. Due to the nature of the demutualisations and share floats, Stellar receives the full details of the campaigns with only a few days notice due to commercial confidentiality reasons.
“The call centre services we are providing are another great example of the flexibility and responsiveness that Stellar delivers to our clients, ” said John Hollingsworth, Chief Executive Officer of Stellar Asia Pacific. “We look forward to building a strong relationship with our new client and supporting their future growth and profitability”.
About Stellar
Stellar is a leading global call centre and business process outsourcing provider, with over 6,000 employees across 19 outsourcing centres in Australia, UK, USA, Canada and the Philippines. Stellar’s consistent service quality across various communication channels helps clients reduce operating costs, improve quality levels and increase revenue and profitability. The company serves a range of clients in the telecommunications, utilities, transport, finance, government and manufacturing industries. In addition to call centre outsourcing, Stellar specialises in document management, workflow automation technology and process outsourcing solutions. For more information, visit www.stellarBPO.com
