Policy Killed The Video Star

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You started video rentals back in Eighty Five
Home movie business really starts to grow and thrive
I didn’t care to get my tape, I had to drive.


Oh-a oh


Cook took the credit for originally.
Rewritten by garbage men and technology,
And now you understand the problems I can see.


Oh-a oh


Along came Netflix
Oh-a oh


What did you tell them?
Policy killed the video star.
Policy killed the video star.


Expansion came and broke my heart.
Oh-a-a-a oh


And now you tell me all these rules and policies.
Expecting that they’ll please and resonate with me.
Not just new policies, but ever higher fees .
Oh-a oh


You were the first one.
Oh-a oh


Neflix’ll be the last one.


Policy killed the video star.
Policy killed the video star.
Your policies are so bizarre, you can’t rewind you’ve gone to far
Oh-a-aho oh,
Oh-a-aho oh


Policy killed the video star.
Policy killed the video star.


Your policies are so bizarre, you can’t rewind you’ve gone to far.
Viacom came and broke my heart, I guess I’ll play my DVR.


You were a video star.
You were a video star.
Policy killed the video star.
Policy killed the video star.
Policy killed the video star.
Policy killed the video star.


Policy killed the video star. (You were a video star.)

My lyrical tribute to Blockbuster’s new Total Access policy changes.  Zach Epstein has a great take on this here   A summary of the new Total Access T&C.

Republished with author's permission from original post.

Barry Dalton
Telerx Marketing
Consumed by the pursuit of delightful service. Into all things customer loyalty and technology. My current mission is developing new service channels and the vision of the contact center of the future.

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