ComBrio’s Solution to Assist Nexus IS in Gaining Visibility and On-demand Access to all Nexus IS Managed Devices at Customer Locations
Westborough, MA – December 10, 2007 – ComBrio, Inc., providers of Remote Product Services (RPS) software today announced that Nexus IS, a leading provider of unified communications solutions, has standardized on ComBrio’s Virtual Service Infrastructure (VSI) as its remote management technology to be used to service the company’s voice communications solutions.
Nexus IS provides integrated end-to-end technology solutions from simple telephony systems to robust IP Call Center networks. The company offers converged networks, security, wireless, voice, video, data and IP telephony business technology solutions based on Cisco, NEC, Microsoft and other products. The Nexus IS professional services team maintains direct and constant vigilance of its customers’ communications infrastructure and instantaneously addresses issues as they arise.
ComBrio’s VSI solution provides Nexus IS with a unified, secure and accountable platform to efficiently and remotely manage and monitor its customer communications infrastructure. Nexus IS Professional Services uses a six phased technology solution lifecycle to align its customers business and technical requirements. The six phases are: prepare, plan, design, implement, operate, and optimize. VSI supports the operate and optimize phases.
“As important as it is to assist our customers in selecting the right solutions for their business needs, it is even more imperative to assure them the high-availability and uptime of their equipment and applications,” said Mike Heiman, vice president of engineering for Nexus IS.
“ComBrio’s VSI provides us with a cost efficient and highly scalable method of gaining visibility and on-demand access to all Nexus IS managed devices at our customer sites, while also assuring that security and regulatory requirements are met. Additionally, VSI provides us a robust network management infrastructure to offer value-add services such as patch management and preventative maintenance.”
“As a supplier of complete turnkey and lifecycle networking services, Nexus IS understands that today’s enterprises expect more from their equipment providers,” said Dave Boulos, VP of product management, ComBrio, Inc. “Standardizing on VSI as the support infrastructure for its managed services allows Nexus IS to differentiate itself from other VARs by providing direct services versus the common practice of outsourcing managed services to a third party. This results in increased customer satisfaction because customers know their vendor is providing complete lifecycle services from implementation to continued availability of purchased equipment.”
About Nexus IS:
Nexus IS, Inc., headquartered in Valencia, CA, is a leading national full-service provider of unified communications solutions. As a Cisco Gold Certified Partner, Nexus IS also holds specialization certifications in IP Communications, Wireless, and VPN/Security; and is an Advanced Technology Partner for TelePresence, IPCC Enterprise Contact Center and MeetingPlace collaboration technologies. Strategically partnered with technology industry leaders Cisco Systems, NEC Unified Solutions and Microsoft, Nexus IS offers an extensive list of integrated Voice, Video, Data and Convergence solutions throughout the United States. For more information, visit the Nexus IS website at www.nexusis.com
About ComBrio, Inc. www.combrio.com
ComBrio is a provider of virtual IP infrastructure used to monitor and manage remote devices. Targeted at Remote Product Services (RPS) providers and their enterprise customers, ComBrio’s Virtual Service Infrastructure (VSI) increases security and regulatory compliance, improves service response times and reduces network costs. VSI is the first unified RPS solution that comprehensively provides the delivery capabilities required by service providers and the control capabilities that is vital to enterprises. ComBrio’s VSI spans a multitude of industries and monitor device types while fully leveraging the existing investments in best-of-breed monitoring tools. Founded in 2002 by industry veterans and backed by seasoned investors, the company is headquartered in Westborough, MA.
Contact Info:
Dave Boulos Elyse Familant
Vice President of Product Management and Marketing Principal
ComBrio, Inc. Results Public Relation
508.616.6241 978.725.3637
[email protected] [email protected]
