Meet Carol Roth: The Best Business Advice You Never Asked For


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Carol Roth is one sharp business person who will give you the best advice you never asked for. This week, I went one on one with Carol and we discussed what customer service means in today’s tough business environment. Plus:

-Which companies are getting customer service right and why;

-Some of the most common customer service myths;

-How you can create a culture of customer service;

-Plus, the biggest mistake that entrepreneurs make and more

Plus, you are not going to want to miss Carol doing some great movie impressions!

Carol Roth Interviews Thought Leader Barry Moltz on Customer Service from Carol Roth on Vimeo.

Republished with author's permission from original post.

Barry Moltz
Barry Moltz Group
Barry Moltz has founded and run small businesses with a great deal of success and failure for more than 15 years. Barry is a nationally recognized expert on entrepreneurship who has given hundreds of presentations to audiences ranging from 2 to 2,. His third book, BAM! Delivering Customer Service in a Self-Service World shows how customer service is the new marketing.


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