- what buy-in means in terms of the change management process
- how and when buy-in occurs
- why people do not buy-in
- how a leader can get someone who is resisting to not only buy-in but to do so happily
- when the change agent should begin to seek buy-in from the various stakeholder groups
- what skills change agents need to gain employee buy-in and how can they acquire these skills
- what leaders can do to programmatically embed the buy-in approach to their change management policies
Listen now:
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For the full series, go to: www.facilitatingbuyin.com
Note: these podcasts are equally relevant for sales as well as change management: our buyers must get buy-in across their Buying Decision Team members before they can make a purchase. This free series will explain just what’s going on in the buying process.
As you point out, buy-in is vital for any big change in a structure to be successful. Don’t forget the customer’s buy-in along the way. If changes don’t keep them in mind, as this article (http://www.upyourservice.com/learning-library/customer-service-contact/how-to-be-customer-unfriendly) suggests, plans can backfire.