How Are Digital Expense Solutions Transforming Employee Experience


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Digital Expense Solutions Transforming Employee Experience

Digitisation is no longer a “buzz word” — it has transformed our day to day lives into the binary language of ‘0’ and ‘1’. It almost touches all aspects of our lives in a positive way, thereby giving us a superior and enhanced experience. Organisations are increasingly adopting digitisation, to stay ahead of the pack and give their customers the “best in class” experience. Any traditional firm, that is not quick enough in adapting to technological enhancements, is at this risk of losing pace with the market, by its new age hi-tech competitors.

After experiencing the best digital products in different facets of life, one always wonders who are the innovators of these products? With so many digital organisations successfully disrupting the traditional industries, one fact is very clear — their most critical assets are the pioneers, who are building these wonderful ‘products’. This seems to be the only common factor behind a traditional and new age firm — its innovators and employees.

In this fast-paced industry, it has become imperative to manage and retain the top talent, who are critical for the growth of the organisation. However, surprisingly most of the top companies, who invest heavily in enhancing their customer experience, do not invest in their employee experience. For them, digital transformation is mostly aimed at their customers, even though there is enough evidence to show in the form of research available, that more engaged employees drive the top line of the business.

Therefore, it has become more important for Businesses to utilise the tools and technologies that can improve their employees experience. An improved employee experience can result in motivated and engaged staff, who will focus on the company’s growth.

Employee Engagement is relevant through all processes from “hire to retire”. From when an employee is on-boarded into the firm, to all the engagement activities that are driven by the Human Resources team. For example, an App is very commonly used for most general day-to-day services, from booking a taxi to completing your banking. Now imagine, if you created an App for on boarding new employees. It could give all the information, an introduction to the firm, its people and culture, benefits, policies, and it may also have a help desk. Similarly, imagine a chatbot that acts as a one stop shop for all your Human resources queries, available 24/7.

These are some interesting ways; a firm can differentiate it in providing a best in class experience to its employees. Another very impactful solution could be a digital expense management tool.

Digital expense solutions are redefining the employee experience while claiming expenses and consequently driving superior employee satisfaction. This reduces and to a greater extent removes excessive paperwork for the employees and employees can manage their time and expenses more effectively. There are many digital expense management tools available to help the employee manage their finances. One such tool is ViolaCorporate with its Prepaid Business card.

ViolaCorporate, takes away the burden from the employees to manage their receipts for reimbursement. Employees can simply capture receipts at point of sale ready for managers to view. They can take a snapshot of the receipts and upload it to the company’s expense management tool, through their app on their smart phone.

On the other hand, Managers will have to spend less time managing expenses with the help of ViolaCorporate and they could focus on spending more time on being more productive. Managers can track on the dashboard each employee’s real-time spend and they can use this real time data to analyze major spend categories and focus more on reducing the cost and improving the company’s budget planning. All of this with a superior employee experience.

The days of cumbersome manual expense management is history now. Digital expense solutions increase both productivity and the efficiency of the employees.

ViolaCorporate provides a wide range of features that can improve employees’ experience.

ViolaCorporate can help you take your business into the future.

You can find this content is originally published here.

Christopher Hamilton
Christopher Hamilton is the Chairman & Founder of the Viola Group. Viola Group is a Fintech Company based in the UK with offices in Austria, Luxembourg, and India.


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