Last year I posted a story about a You Tube video being used to get an airline’s attention. In that case, United Airlines agreed to work with Dave Carrol’s video as a “training experience” for their employees.
According to the CNN article, “US Airways said it spoke with Tuitel on Friday about collaborating with the airline as it works to improve service for disabled passengers. Tuitel said the conversation was “very productive.””
Do I detect a pattern here with the airlines?