Award Highlights Innovation in CRM Solutions and Initiatives
ATLANTA – August 22, 2007 – Infor today announced CRM Magazine awarded the company the Rising Star Award, which recognizes solution providers that are paving the way in emerging markets with innovative product launches, bold initiatives, or substantial organizational or product line restructuring. Infor continues to be lauded in the industry for its leadership in CRM, enriching its offering over the past year with a steady stream of enhancements that provide business value for its customers.
“We are honored to be recognized by CRM Magazine’s editorial staff as a company who sets the standards in customer-centric solutions, services, and initiatives,” said Gregg Monastiero, senior vice-president of strategic solutions for Infor. “Infor CRM continues to be recognized by independent organizations and customers as the solution of choice due to its business-specific functionality and real-time analytics that enable targeted offers which can increase a customer’s wallet-share.”
Earlier this year Infor announced enhancements to Infor CRM Sales and Infor CRM Service solutions, which centralize customer information and transactions. Centralization increases user interaction efficiency and enables enterprising companies to differentiate themselves with consistent customer communication through every step of the lifecycle. In addition, the solution’s scalability and performance was verified through an IBM Benchmark exceeding 10,000 concurrent users without any failures in a six hour test run. The benchmark highlights the solutions ability to scale to meet the needs of businesses of any size.
The award was presented during last night’s CRM Magazine Market Leader Awards dinner in New York City to Monastiero, and Lucy Bickford, vice-president of CRM, Americas.
Infor CRM is a comprehensive, market-leading solution for integrated marketing, sales, and service focused on meeting the unique industry-specific needs of customers. Designed to provide unparalleled customer experience across multiple business units and channels, the solution integrates customer information from multiple enterprise systems into a single view. Infor CRM drives innovation, competitive advantage and increased profitability by focusing on the customer experience to increase the effectiveness of marketing campaigns and sales success.
About Infor
Infor delivers business-specific software to enterprising organizations. With experience built in, Infor’s solutions enable businesses of all sizes to be more enterprising and adapt to the rapid changes of a global marketplace. With more than 70,000 customers, Infor is changing what businesses expect from an enterprise software provider. For additional information, visit www.infor.com.
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