Chase Me Away From Your Bank


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To attack (I meant to say attract) new customers, Chase is now charging $5.00 to get $20 out of one of their machines if you aren’t a current customer. Now there is a brilliant trial promotion. Their CEO of banking says he feels good about it.

Chase’s Pay $5 to get $20 scheme

In our book, Negotiate Anything!  Secrets to Make Companies Treat You Fairly, one of the tenets is when you have no other options with a business, “Do not reward bad behavior”.   You need to switch to a competitor.  Chase is implementing one bad behavior after another.  These work against the consumers best interest.

Here are some alternatives:

  • Find another ATM with a lower fee. Do not reward bad behavior by Chase.
  • Buy something from a grocery store (gum) and get cash back.
  • Use free ATM’s.
  • Change banks… run from Chase.  Essentially they are giving consumers the finger (sorry to be so blunt).
  • Heck, the money store or check and go’s cost less than Chase.  Chase is the new bottom feeder.

Republished with author's permission from original post.

Tom Wilson
Tom Wilson, former global Sector President at Kimberly-Clark Corporation spent 30 years in consumer products, started up two companies, one manufacturing underground coal mining equipment (Wilson Manufacturing Company, Inc.) and in 2004, The Caregiver Partnership, a national direct to consumer retailer of home medical supplies to the more than 66 million caregivers in the U.S. He is also co-author of Negotiate Anything!, a 30-year longitudinal study of customer service in the U.S., the first of its kind.


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