Tim Moynihan
Tim Moynihan
Tim Moynihan serves as vice president of marketing at Empirix. In this role, Tim is responsible for strategic business planning and product revenue growth strategies as well as expanding Empirix's position as the market leader in service quality assurance solutions for enterprises and service providers. These responsibilities include providing executive leadership, managing their individual business units on both an internal and external basis as well as overseeing marketing objectives worldwide.
The ROI of Proactive Testing: Don’t Make Customers Serve as Guinea Pigs for Your Service Process
By the time a customer climbs into their new car, every centimeter of it has been tested, prototyped and analyzed to make sure it...
Top 5 Key Performance Indicators to Improve the Voice Call Experience
Tech issues, even small ones, can have an enormous impact on customer experience. An increasing number of organizations are taking advantage of the benefits...