As the Founder and Chief Social Officer of Socially Ahead, Lynn is no stranger to the motto, "hard work pays off." Since starting her first company at the age of 16, Lynn has dedicated her talents and resources to helping companies achieve success through innovative strategies and concepts that drive business to the next level. Known for her seamless ability to easily navigate online platforms and drive traffic through social media, Lynn specializes in training, coaching and developing effective digital strategies for government, corporate and nonprofit entities
Leader's Guide to Contact Center Excellence
Plan smarter with this ultimate guide to contact center management and technology. Learn how to reduce agent turnover, win talent, and tap into emerging tech trends. Don't miss: 6 talent and ops strategies.
Customer Success: The North Star for CX Leaders
CustomerThink research finds just 25% of Customer Experience (CX) initiatives can show business value. Explore how Customer Success can be used as a "North Star" to create value for your customers and improve CX ROI.