A Greater Washington Ernst & Young Entrepreneur of the Year in IT services, Sid is the CEO and Co-Founder of Clarabridge™. Sid provides executive leadership and strategic direction and is a well-known expert in customer experience, business intelligence, and text mining.
I don't know if you've all seen this article from USA Today last week. It had some interesting insights: http://www.usatoday.com/tech/news/2009-06-25-twitter-businesses-consumers_N.htm Basically the article profiled some…
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