Shipra Bhutada is the accomplished Founder & Director of User Research at User Connect Consultancy.
With an incredible 18-year career dedicated to unraveling user insights, she brings her expertise to bear in delivering human-centric solutions across diverse domains. Her foundation includes a postgraduate degree in New Media Design from the prestigious National Institute of Design, Ahmedabad.
Shipra's leadership continues to advance the field of user research, enriching the understanding of user experiences.
Leader's Guide to Contact Center Excellence
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