Sheila Rohra
Sheila Rohra
Sheila Rohra is the SVP of Worldwide Services and Support at NetApp where she’s responsible for the customer’s experience from the sale of strategic, differentiated services to the delivery of award-winning support. The business has gone from single digits to 18% year-over-year growth under Sheila’s leadership.
Grow Customer Loyalty with Customer Experience: How to Make and Sell the Secret Sauce
Outstanding customer experience (CX) is like a secret sauce, and everyone wants the recipe. If you add the right ingredients at each stage of...