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Rich Moncure

Rich Moncure
Since our inception in 1989, On Hold Marketing has grown from a regional studio to a national provider of music and messaging for On Hold and In Store marketing. Being small keeps us nimble and responsive. Our customers eventually get to know all of us on a first name basis, and during business hours your call will be answered by one of us...yes, a real live person.

Marketing – Covering all the bases

Recently, I had the chance to speak with a marketing director of a large HVAC distributor. I asked her where she focuses her...

3 Customer Portals – Which One Are You Ignoring?

You can visit a doctor’s office, hospital or virtually any other physical business office and you will enter a greeting lobby or waiting area...

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