Nate Vickery
Nate Vickery, Msc
Nate Vickery is a business technology expert and a futurist mostly engaged in finding and implementation of the latest technology trends into SMB and startups management and marketing processes. Nate is also the editor-in-chief at business oriented blog- Bizzmarkblog.com.
How to Painlessly Scale your Customer Support
Just as delivering a great and valuable product or service, it is equally important to provide quality customer service as your business continues to...
Tight vs Loose Company Culture – Pros and Cons
Modern workplaces don’t require following strict rules on behavior and formal etiquette towards others. The workplace has become more relaxed over the last couple...
5 Awesome Sales Tips from Industry Professionals
Being a top salesperson is a challenging endeavor in any industry. Lead generation is an ongoing challenge and wherever and whatever you sell, you...
Top 6 Solutions for Successful Customer Service Management (Plus a Bonus One)
The numbers are very clear – retaining an existing customer is much more important than attracting new ones. For instance, the mere price of...
Self-Service – The Best Way of Dealing with Impatient Customers
Fifteen years ago, customers wanted to be able to resolve their issues over email; then they began to expect a reply within 24 hours....
Beyond Automation: The Downsides of Humanless Customer Service
To say that customer service is important is an understatement. According to Parature’s Global Customer Service Report, 97% of consumers in the world find...