Natasha Oxenburgh
Natasha Oxenburgh
As a Product Marketing Manager, Natasha Oxenburgh directs marketing strategy for Bluewolf's customer care, marketing, and social business services. Previously, Natasha lead Bluewolf's external social strategy and an internal initiative to drive employee engagement. Prior to Bluewolf, Natasha worked in the United States Peace Corps as a community health worker in both Madagascar and Mali. Follow Natasha on twitter!
3 Actionable Tips for Your Contact Center Success
Are you able to keep on top of call center best practices and what's on the minds of call center practitioners? How often do...
Disengaged Agents Deliver a Confusing Customer Experience
Customers don't always leave because of a better product or service. Forrester has found that 68% of customers leave because of perceived indifference from...
Empower Your Agents to Engage Your Customers
Nearly 90% of CEOs cite customer engagement as their primary initiative in the next five years, yet most businesses capture only a fraction of...
Social Listening: The Marketer’s Dilemma
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