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Michelle Tilton

Michelle Tilton
Michelle serves as Vice President of Marketing for Gryphon, focused on demand gen, operations, brand, content, and thought leadership. Her marketing insight comes from 20 years of experience including B2B technology, agency, data, and media marketing expertise. Previously, she served as Vice President of Marketing for Infutor Data Solutions (Now Verisk) and Director of Corporate Marketing and Communications for Source Interlink Companies (now part of TEN, The Enthusiast Network). She holds Communications and Psychology degrees from American International College.

Can AI help call center agents show more empathy?

For some businesses, customer experience has become more of a buzzword than an actionable value. Business leaders recognize its importance, but embodying this value...

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