Matt Ramerman
Matt Ramerman
Matt Ramerman is president of Sinch for Marketing, a mobile engagement consultancy and personalized mobile messaging platform. Sinch for Marketing, part of Sinch, a global leader in cloud communications for mobile customer engagement, helps brands build, deploy and support an omnichannel strategy in order to strengthen their relationships with their customers. Previously, Matt was CEO and co-founder of Vehicle, which was acquired by Sinch in 2018.
How to Power “Always On” Service Channels That Actually Help Customers
Exceptional customer experience (CX) is no longer a nice-to-have — it’s directly correlated to a brand’s bottom line as 73 percent of consumers consider...
Brands, it’s Time to Negotiate Marketing Power With Customers
While the rise of digital channels has transformed how we communicate with our friends and family, it has also enabled customers to demand more...
Conversational Marketing is the New Direct Marketing
Marketing has changed drastically over the last decade, fueled by the evolution of technology and the demands of more discerning, sophisticated and impatient consumers....
Signal to Noise: Connecting with Customers in Tense Times
The concept of “business as usual” has been turned on its head in 2020 — from the pandemic to the recession and the presidential...
A Look Ahead: 2021 Predictions for Brand Marketers
This year and its turbulence ushered in an enormous shift in how consumers shop and communicate with their brands and institutions. For brands that...