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CustomerThink
Editor’s Pick
Engagement
Digital Marketing
Sales Performance
Service and Support
Social Business
Experience
Customer Journey
Customer Loyalty
Customer Strategy
Omnichannel
Personalization
Voice of Customer
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Contact Center
Customer Analytics
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Chief Customer Officer
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Innovation
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Posts by Mike Speranza
Mike Speranza
Mike Speranza
Clevertim.com
Mike Speranza is a partner at Clevertim CRM, a
web based contact manager
and simple CRM for small businesses. His background is in technology and digital marketing. You can follow his
CRM blog
.
Dealing with success
Mike Speranza
-
March 25, 2013
In one my previous articles I was writing about dealing with failure and that is indeed a hard dilemma for many businesses. In this...
Dealing with failure
Mike Speranza
-
March 12, 2013
"Errare humanum est" goes the old latin proverb reminding us that to err is only human. In business, failure has been named as one of...
Small businesses and the need for CRM
Mike Speranza
-
February 2, 2013
Starting a new business is an exciting time and there are so many things going on at the same time that is easy to...
New Posts
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The Revenue Impact of CX Training
Jen Jackson
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April 26, 2024