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Matt Edmunds

Matt Edmunds
Matt Edmunds is the Vice President of Financial Services and Collections for SoundBite Communications. He has over 20 years of hands-on industry and operational experience. Matt leads sales, marketing, services and product development efforts tailored for these industries.

Not Just Text, a Conversation for Collections

Modern life is filled with tasks competing for our attention and consideration. Text messaging provides a way to have a dialogue that more easily...

Secret Sauce For Your Contact Strategy

We all know that sending interactive messages or voice/text alerts to consumers is significantly more cost effective than sending numerous notification letters through the...

What Can Tim Tebow Teach Us in Contact Center Operations?

Ok, I'll admit it; I have had the conversation with myself (and with my wife) regarding how I can be more like Tim Tebow. No...

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