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Marie Rosecrans

Marie Rosecrans
As senior vice president of SMB marketing at Salesforce, Marie Rosecrans focuses on empowering small and medium businesses with the tools and resources they need to grow. Before joining Salesforce in 2008, she held positions in customer support, professional services, product marketing, and program management at Oracle, Peoplesoft, Evolve, and Primavera. Marie lives in the San Francisco Bay area and enjoys hiking and traveling with her husband, teen, and tween.

How to Build Amazing Self-Service Support That’s a Win for Everyone

Today’s hyperconnected, on-the-go customers expect fast answers to their questions anytime day or night. For growing businesses, a self-service support center is often the...

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