Marcos Sanchcez | CustomerThink

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Marcos Sanchcez

Mr. Sanchez brings 16 years of experience in the software industry having worked in PR, product strategy and product management.

Mind mapping your customer experience management program

Marcos Sanchcez - April 7, 2011

As each piece of a customer experience management (CEM) program is laid in place, we take note of the ripples across an organization, assessing...

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