Lance Hood
Lance Hood
Lance Hood is Senior Director of Omnichannel Authentication at TransUnion, where he has global responsibility for all authentication and account protection products including device-based authentication, OTP-based step-up authentication and call center solutions. He has over 20 years of marketing experience spanning technology, healthcare and security markets.
The secret to a successful fraud prevention strategy? Tearing down corporate siloes.
When customers interact with a known and trusted brand, they expect a positive, seamless experience. They probably have a certain goal in mind, whether...
Protect customers: know the difference between identity verification and authentication
With more services shifting to virtual platforms, consumers and organizations are likely to experience more sophisticated forms of fraud, putting their personal information and...