Home Authors Posts by Kyle Wong

Kyle Wong

Kyle Wong
Emplifi
Kyle Wong is a founder, tech expert and frequent media commentator. He currently serves as the chief strategy officer for Emplifi, a customer engagement platform. Kyle is a regular and in demand speaker on topics like influencer marketing, UGC, digital marketing, entrepreneurship and various leadership and career topics.

The Untapped Potential of UGC: Why Your Strongest Content Creator Is A Happy Customer

Kyle Wong -
Nearly 90% of U.S. consumers said that real-life customer ratings and reviews impact their purchasing decisions When was the last time you chose a new...

How to Protect Your Brand from the #Deinfluencing Trend Happening Across Social Platforms

Kyle Wong -
The #deinfluencing hashtag is rapidly accelerating across TikTok and other social platforms with influencers advising followers which products not to buy In the same way...

New Posts

MarketPlace

Featured Listings

Leader's Guide to Contact Center Excellence
Plan smarter with this ultimate guide to contact center management and technology. Learn how to reduce agent turnover, win talent, and tap into emerging tech trends. Don't miss: 6 talent and ops strategies.

Customer Success: The North Star for CX Leaders
CustomerThink research finds just 25% of Customer Experience (CX) initiatives can show business value. Explore how Customer Success can be used as a "North Star" to create value for your customers and improve CX ROI.

Hooked On Customers: The Five Habits of Legendary Customer-Centric Companies
CustomerThink founder and author Bob Thompson reveals the five organizational habits of successful customer-centric businesses.

© 1998-2024 CustomerThink