Content Marketer for iPrice Group, experienced in Public Relations and Marketing, volunteers regularly at Kingdomcity as a singer & musician (guitarist and vocalist) an avid Formula 1 fan. Graduating with a Bachelors in Mass Communications, I have gained a wealth of knowledge in the areas of public relations, marketing and ecommerce.
Leader's Guide to Contact Center Excellence
Plan smarter with this ultimate guide to contact center management and technology. Learn how to reduce agent turnover, win talent, and tap into emerging tech trends. Don't miss: 6 talent and ops strategies.
Customer Success: The North Star for CX Leaders
CustomerThink research finds just 25% of Customer Experience (CX) initiatives can show business value. Explore how Customer Success can be used as a "North Star" to create value for your customers and improve CX ROI.