Based in Singapore, Janine Carlson is a key member of the Asia Pacific leadership team. She sets the overall marketing strategy for Forum's Asia Pacific operations and ensures its effective implementation, including brand building, lead generation, thought leadership, public relations, online marketing, and events.
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CustomerThink research finds just 25% of Customer Experience (CX) initiatives can show business value. Explore how Customer Success can be used as a "North Star" to create value for your customers and improve CX ROI.