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Jaime Bailey

Jaime Bailey
Jaime Bailey is Director of Marketing at Plum Voice. With more than 18 years of experience, she stewards a team focused on understanding the customer experience, applying new marketing techniques and maximizing ROI. A devout proponent of the importance of a well-crafted marketing strategy, her efforts have helped companies enrich customer relationships, drive revenue and grow brand equity.

The Cloud IVR Advantage: Why You Should Move Your IVR to the Cloud

In the scramble to keep up with customer demands for multi-channel, consistent and user-friendly service channels, many companies have updated digital offerings but let...

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