Jacob Morgan
Jacob Morgan
I'm a best-selling author, keynote speaker, and futurist who explores what the future of work is going to look like and how to create great experiences so that employees actually want to show up to work. I've written three best-selling books which are: The Employee Experience Advantage (2017), The Future of Work (2014), and The Collaborative Organization (2012).
Structured or Unstructured Collaboration, Which is Better?
There are effectively two approaches to collaboration in the enterprise; structured and unstructured. But which approach should organizations go with and which is...
Emergent Collaboration Vendor Review: Qontext
On Friday's I'll be reviewing a vendor in the emergent collaboration space and will provide an overview on that vendor which includes aspects from...
What Makes an Engaged Employee?
As I've stated before organizations today are focusing too much on "busy metrics" as their way to define engagement. Blog comments, ideas, number...
Emergent Collaboration Vendor Review: Jostle
On Friday's I'll be reviewing a vendor in the emergent collaboration space and will provide an overview on that vendor which includes aspects from...
Managers Who Don’t Get the Value of Emergent Collaboration Have No Strategic Compass
In our "State of Enterprise 2.0 Collaboration Report" we found something interesting when we looked at manager resistance to these new tools and...
How Collaborative Organizations can Make the World a Better Place
You can all me an idealist, a purist, a crazy person, or perhaps a combination of all three, but at the end of the...
The Future of Emergent Collaboration, “Smart” Platforms
I've been spending a lot of time thinking about how collaborative platforms are going to evolve or the next few years. After starting...
Customer and Employee Collaboration Solve Different Problems
Recently I had a conversation with the CEO of a company (anonymous since I discuss that I will be blogging this) that provides customer...
Emergent Collaboration Vendor Review: Newsgator
Every Friday I'll be reviewing a vendor in the emergent collaboration space and will provide an overview on that vendor which includes aspects from...
Which Departments are Most Actively Engaged in Enterprise 2.0 (or Emergent Collaboration)
A few weeks ago Chess Media Group released a no-cost research report we put together on the "State of Enterprise 2.0 Collaboration." The...
Emergent Collaboration Vendor Review: Moxie Software
Every Friday I'm going to be reviewing a vendor in the emergent collaboration space and will provide an overview on that vendor which includes...
Every Company Needs an Employee Engagement Score
The Net Promoter Score is oftentimes used by organizations to help them measure and understand customer loyalty. This score is measured simply by...
Why Email Can’t and Won’t Die
When you think about it there are really only two things that are unique to every individual, their email and their phone number. ...
Emergent Collaboration Vendor Review: Harmon.ie
Every Friday I'm going to be reviewing a vendor in the emergent collaboration space and will provide an overview on that vendor which includes...
Bruce Lee and the Art of Selling
Yesterday I had the privilege of delivering the closing keynote at the Sales 2.0 conference in San Francisco. My session was on Bruce Lee...
Implementing Enterprise 2.0 at FSG Pt 4: Financial Impact and Lessons Learned
This is the fourth and final part in a series of posts on how FSG-Social Impact Consultants, is implementing emergent collaboration strategies and technologies...
Emergent Collaboration Vendor Review: Blue Camroo
Every Friday I'm going to be reviewing a vendor in the emergent collaboration space and will provide an overview on that vendor which includes...
Implementing Enterprise 2.0 at FSG Pt 3: Organizational Structure Shifts and Tool Selection
This is part three in a series of posts on how FSG-Social Impact Consultants, is implementing emergent collaboration strategies and technologies within its organization....
Implementing Enterprise 2.0 at FSG Pt 2: Corporate Culture Shifts
This is part two in a series of posts on how FSG-Social Impact Consultants, is implementing emergent collaboration strategies and technologies within its organization....
Emergent Collaboration Vendor Review: Traction Software
Every Friday I'm going to be reviewing a vendor in the emergent collaboration space and will provide an overview on that vendor which includes...