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Jaakko Männistö

Jaakko Männistö
Jaakko is a startup entrepreneur, founder and award-winning customer experience professional at @feedbacklyapp as well as the founder of the biggest entrepreneurial digital community in Finland - Yrittäjä.io. He is a notorious keynote speaker from entrepreneurial stories to day to day human communications and personal branding and Author of many popular books in CX and Personal Branding. He enjoys coaching golf, sailing, smoothies and triathlon. When he is not able to find any wind or customers, his time goes writing and building wooden surfboards.

Emotion in Motion: Why Feelings Fuel the Future of Business

Photo by pexels.com In the dynamic landscape of modern business, the brands that stand out most are those that evoke emotion, cultivating profound connections that...

Shaping the Future: Key CX Trends to Watch in 2024

As we traverse the fast-paced lanes of the business world, the art of adapting to evolving dynamics remains paramount. Customer experience (CX) has become...

Emotional Experience: The Silent Force Behind Every Purchase Decision

In a world where product differentiation is getting harder by the day, the battlefield for companies has shifted from the tangible to the intangible....

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