Home Authors Posts by Cindy Campbell

Cindy Campbell

Cindy Campbell
Independent Consultant
For over 15 years, Cindy Campbell has counseled companies and provided comprehensive business strategies to overcome business challenges. As an independent consultant, Cindy has provided leading-edge customer-centric solutions to organizations from start-ups to blue chip companies.

Alienation of Customer Affection

Initially I was going to title this post "Discover Card Delivers on Their Promise and Stuns Retail Associate - News at 11," but...

The Good, the Bad and the Kool-Aid Drinker: The 3 People You Meet on a Project

Before we start, yes I realize that you generally meet more than three people on a project. The ones I'm talking about are...

“I’ll Show You Mine if You Show Me Yours” in the Age of Data Privacy

Ok, now that I have your attention, let's talk about the information we request from our customers. Back … back … back in...

New Posts