Home Authors Posts by Chen Katz

Chen Katz

Chen Katz
Sagarmatha
Chen Katz is VP Sales at Sagarmatha, a market leader in providing mass market retailers with the solution they need to offer true one-to-one marketing to individual customers. www.sag121.com.

Santa Claus: The Journey to Customer Centricity

Chen Katz -
Much to our amazement, Santa Claus recently sat down with one of our writers here at Customer Think CUSTOMER THINK: Santa, I must admit, we...

Focusing on Optimization

Chen Katz -
Optimization means getting the right offers to the right people on the right channel at the right time to drive a profitable increase in...

Hitting the Balance Between Optimization and Personalization

Chen Katz -
In an ideal world, you can fully leverage the power of personalization to provide 10 million separate offers to your 10 million customers. Wouldn’t...

New Posts

MarketPlace

Featured Listings

The 90 Days Roadmap to CCXP offers key benefits for Customer Experience professionals
In need of continuous professional development and certification? The 90 Days Roadmap to CCXP blended-learning program encourages ongoing growth in CX, keeping you updated on the latest trends and best practices in Customer Experience. Get full preparation for professional certification as a CCXP or CXS. Join before the kickoff session begins!

The Petrova Experience CX Strategy Conference, 10/1, in NYC
Celebrate CXDay with New York Times, Aibnb, JetBlue, Pfizer, more.

Hooked On Customers: The Five Habits of Legendary Customer-Centric Companies
CustomerThink founder and author Bob Thompson reveals the five organizational habits of successful customer-centric businesses.

© 1998-2024 CustomerThink