Charlotte Powell

Is the Customer Always Right?

Source: Shutterstock Back in 1909, so the story goes, Harry Gordon Selfridge coined the seller’s well-worn phrase “the customer is always right”. Flash forward more than a century and that expression is long due for retirement. The sales industry has changed. Buying (and selling) is...

10 Experts Share Their Hottest Sales Tips

More than half of salespeople miss their quotas. That’s a dangerous number in a field where your income and even your job security depend on meeting set targets. It’s no wonder that sales is considered one of the most stressful jobs. In fact, according...

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