Nikolay Bulava
Nikolay Bulava
CEO of Integros. Specialties: Business Development, TOC, SPIN, solution selling, marketing, sales management, CRM, business process reengineering, SugarCRM, CRM consulting & implementation
What Affects CRM Systems Differences?
Very often, in the process of choosing a CRM platform we ask ourselves a question: “What really distinguishes CRM systems among one another...
Why Do Employees Resist CRM Implementation and What Can We Do About That?
Anyone who has ever been responsible for CRM implementation has faced the employees’ resistance. In this article, we will examine the reasons for such...
6 Steps to Implement an Efficient CRM System
Choosing a CRM system is much like choosing an apartment for a big family: • The cost of purchase is pretty high • There is…
CRM System Support: Outsourcing or In-house Resource. Which Way to Go?
A CRM system is a tool with a lifecycle of 3 years or more and the main purpose of which is to ensure efficient...
What You Need to Know to Boost Your CRM System
Very often, when we consider boosting our CRM, we start from exploring and comparing features of different CRM systems. After some time, we select...